For contractors
One login for all your clients.
Inspect for every client from one Hovermarks account. Each client's records stay in their own account, with your company's name on every inspection.
How it works
- 01
Set up your company
Your company gets its own Hovermarks organisation, starting on a 30-day free trial with no card. Your own checklists, your own team, your own settings.
- 02
Clients invite you
A client invites the address you already sign in with, as a Contractor, and ticks the sites you may work at. You accept from the invite.
- 03
Switch between clients
Pick a client from the organisation menu. Everything you see and do is in that client's account until you switch again.
What you get in every client's account
Your name and company on every inspection
In the client's account, your inspections show you as, for example, Sam Taylor (Example Lifting Ltd): on the inspection page, the PDF report and the auditor pack, and the CSV export has a column for your company. On LOLER, PUWER and PSSR reports your company is named as your employer, with the address from your organisation's settings.
Share your checklists
Send a checklist from your own organisation to a client. Their Admin or a Site Manager approves it, and a copy goes into their account. Later edits on your side don't change their copy.
PAT import and PAT sessions at client sites
Import your PAT tester's CSV export, or run a PAT session to find, test and label appliances, at the client sites ticked for you.
One sign-in
One account for your own organisation and every client. A client sees you, your company name and the work you do for them, never your other clients.
Works worldwide
Hovermarks is sold worldwide, so a client anywhere can invite you, whichever country your company is in.
Who pays
Hovermarks is priced per user, at one flat price whatever the role. Starter is £15 per user per month (£12 a month billed annually) and Professional is £39 (£32 billed annually). Once your company is on a paid plan and you hold one of its licences, that licence covers your work for every client that invites you, with no per-client charge and no contractor plan.
While your company is on its free trial, your licence doesn't cover client work: the client has to assign you one of their licences, or you upgrade.
No VAT is added: BrainBoxIT Limited is not registered for VAT.
Questions from contractors
- What happens while my company is on its free trial?
- A trial licence doesn't cover work in other organisations. You can accept a client's invite, but you can only work for them once they assign you one of their licences or your company moves to a paid plan.
- What if a client removes me?
- Your access to that client ends. Your own account, your company's organisation and your other clients aren't affected. The inspections you did for that client stay in their account, with your name on them.
- Can clients see my other clients?
- No. A client sees you, your company name and the work you do for them. They can't see your other clients or your own organisation's records.
- Can I join a client as an individual, without setting up a company?
- Yes. The invite offers two ways in: set up your company first, or join as an individual. As an individual, your sign-in belongs to that client and uses one of their licences, you work for that client only, and if they remove you the account is closed.
- What can I do in a client's account?
- Run inspections, import PAT results, run PAT sessions and work on the jobs assigned to you, at the sites the client ticked for you. You can't change their settings, invite users, or see their billing, quotes, invoices or reports.
For clients
Your contractor brings their own licence.
Invite your LOLER examiner, PAT tester or fire servicer. Once their company is on a paid Hovermarks plan, their own licence covers the work they do for you, so they don't use one of your seats, and the records stay in your account.
How it works
- 01
Invite them as a Contractor
Add your contractor's work address on the Users page and choose the Contractor role. Invitations cost nothing.
- 02
Tick their sites
Choose the sites they may work at. They see those sites only.
- 03
Their work lands in your account
Their inspections appear in your inspection lists, asset history and PDF reports, under their name and company.
What stays in your control
The records stay yours
Everything a contractor records for you is saved in your account. If they leave, or you stop working with them, the inspections stay, with their name on them.
Only the sites you tick
A contractor sees only the sites you tick for them. They can't see your billing, quotes, invoices or reports, and can't change your settings or invite users.
Approve or decline their checklists
A contractor can share a checklist with you. Your Admin or a Site Manager approves or declines it. Approving puts a copy in your account that you own and can edit.
See when their licence lapses
If their company's plan lapses, their access to your account is paused and your Users page shows it. Their past work stays in your account.
Who pays
You pay for your own team's licences as usual, at the same per-user price (£15 per user per month on Starter). A contractor working on their own company's paid licence doesn't use one of your seats and adds nothing to your bill.
You can still assign one of your licences to a contractor, for example while their company is on its free trial. That licence is a seat on your plan.
No VAT is added: BrainBoxIT Limited is not registered for VAT.
Questions from clients
- What happens if the contractor's licence lapses?
- Their access to your account is paused and your Users page says so. The inspections they have already done stay in your account. Access comes back when their company is on a paid plan again, or when you assign them one of your licences.
- Who owns the checklists?
- You do. A contractor can't write checklists in your account. They can share one from their own organisation, and once your Admin or a Site Manager approves it, the copy in your account is yours to edit or delete. Later changes on their side don't alter it.
- Can I give them one of my licences instead?
- Yes. Use Assign licence on their row on the Users page. That licence is a seat on your plan. If their own licence also covers them, their row says so, and you can remove yours to free the seat.
- Does my contractor need a Hovermarks account?
- Yes. If they don't have one, the invite lets them set up their company first or join as an individual. An individual contractor's sign-in belongs to your organisation and uses one of your licences.
Related: pricing, product facts, lifting equipment (LOLER), fire safety, who keeps the LOLER records when your examiner is a contractor.
Stop chasing paperwork.
Start proving compliance.
Tag your first asset, run your first inspection, and export an auditor pack, all on your free 30-day trial. No credit card required.